--- title: Insights on efficient business operations | Lori Thomas, CSPO (2) description: Meet Lori Thomas, founder of DIGIT Cloud Biz LLC. With 13+ years as a proven web innovator, technology specialist, software trainer, and HubSpot & LMS administrator, Lori brings a wealth of technical and digital marketing know-how and problem-solving to the Non-Profit, Healthcare, Construction, and Marketing industries. (2) --- [Skip to content](https://www.digitcloud.biz/en/blog/author/lori-thomas-cspo/page/2#main-content) [![Digit Cloud Biz Logo - Original Color Cropped](https://www.digitcloud.biz/hs-fs/hubfs/Digit%20Cloud%20Biz%20Logo%20-%20Original%20Color%20Cropped.jpg?width=100&height=68&name=Digit%20Cloud%20Biz%20Logo%20-%20Original%20Color%20Cropped.jpg "Digit Cloud Biz Logo - Original Color Cropped")](https://www.digitcloud.biz) - [Home](https://www.digitcloud.biz/en-us/home) - [About](https://www.digitcloud.biz/en-us/about-us) - [Book & Author](https://www.digitcloud.biz/buy-the-book) - [Our Services](https://www.digitcloud.biz/en-us/consulting-services) - [Our Capabilties](https://www.digitcloud.biz/hubfs/DCB%20Capabilities%200426.pdf) - [Use Cases](https://www.digitcloud.biz/en-us/use-cases) - [Bundles & Services](https://www.digitcloud.biz/bundles-mar-tech) - [Referral Program](https://www.digitcloud.biz/en-us/referral-program) - [Blog](https://www.digitcloud.biz/en/blog) - [Contact Us](https://www.digitcloud.biz/en-us/contact-us) # Pragmatic Perspectives ## Recent Articles - Filter by: - [All](https://www.digitcloud.biz/en/blog/all) - [BusinessSuccess](https://www.digitcloud.biz/en/blog/tag/businesssuccess) - [Strategy](https://www.digitcloud.biz/en/blog/tag/strategy) - [AlignedProcesses](https://www.digitcloud.biz/en/blog/tag/alignedprocesses) - [Data](https://www.digitcloud.biz/en/blog/tag/data) - [CRM](https://www.digitcloud.biz/en/blog/tag/crm) - [InnovationInSupport](https://www.digitcloud.biz/en/blog/tag/innovationinsupport) [![Efficienty-planning-speed-quality-Image by Gerd Altmann from Pixabay](https://www.digitcloud.biz/hubfs/arrow-394143_640.jpg)](https://www.digitcloud.biz/en/blog/unlocking-success-strategies-for-enhancing-support-services) [CustomerFirst](https://www.digitcloud.biz/en/blog/tag/customerfirst), [InnovationInSupport](https://www.digitcloud.biz/en/blog/tag/innovationinsupport), [SupportExcellence](https://www.digitcloud.biz/en/blog/tag/supportexcellence) - [Lori Thomas, CSPO](https://www.digitcloud.biz/en/blog/author/lori-thomas-cspo) - September 7, 2023 ### [Unlocking Success: Strategies for Enhancing Support Services](https://www.digitcloud.biz/en/blog/unlocking-success-strategies-for-enhancing-support-services) We've all encountered it at some point – the frustration of reaching out to a support center only to be met with... [Read more](https://www.digitcloud.biz/en/blog/unlocking-success-strategies-for-enhancing-support-services) [PREVIOUS](https://www.digitcloud.biz/en/blog) [1](https://www.digitcloud.biz/en/blog) [2](https://www.digitcloud.biz/en/blog/author/lori-thomas-cspo/page/2) NEXT ## Subscribe to Stay in the Know Get the latest marketing assets and insights from DIGIT Cloud Biz. ![Digit Cloud Logo drafth](https://www.digitcloud.biz/hubfs/Digit%20Cloud%20Logo%20drafth.png "Digit Cloud Logo drafth") DIGIT Cloud Biz LLC leverages a virtual team of elite advisors and contractors to deliver tailored, scalable solutions built on deep collaboration. We specialize in streamlining complex initiatives by optimizing IT systems, business and educational operations, and digital marketing strategies that drive measurable growth and scalability. ![partner-horizontal-color](https://www.digitcloud.biz/hs-fs/hubfs/partner-horizontal-color.png?width=250&height=88&name=partner-horizontal-color.png "partner-horizontal-color") - [Home](https://www.digitcloud.biz/en-us/home-2023) - [About Us](https://www.digitcloud.biz/en-us/about-us) - [Consulting Services](https://www.digitcloud.biz/en-us/consulting-services) - [Our Capabilities](https://www.digitcloud.biz/hubfs/DCB%20Capabilities%200426.pdf) - [Use Cases](https://www.digitcloud.biz/en-us/use-cases) - [Pricing](https://www.digitcloud.biz/bundles-mar-tech) - [Referral Program](https://www.digitcloud.biz/en-us/referral-program) - [Blog](https://www.digitcloud.biz/en/blog) - [Contact Us](https://www.digitcloud.biz/en-us/contact-us) - [Privacy Policy](https://www.digitcloud.biz/privacy-policy) **DIGIT Cloud Biz LLC** 382 NE 191st St #795735 Miami, FL 33179 Remote Locations: Clearwater, FL Naples, FL New Hope, PA Follow us on social media >>> [Follow us on LinkedIn](https://www.linkedin.com/company/digit-cloud-biz-llc/) ---